The thought HAS occurred to me…


It’s been my philosophy with a lot of things at work over the past 5 years. 5 YEARS! Who would have guessed. But it’s true. I can’t tell you how many times out of the billions of situations where we get yelled at or talked down to, where we did the best thing you can do in that situation… Continue reading


:-: Customer Voice :-: Another case of TMI…

“Welcome to Starbucks…etc etc…”

Older looking lady with huge shades “Mmmm…yeah I want a half calf caramel Frappe….I think…”

“Ok, What size?”

“I’m not sure…I just got out of ‘Heart’ Surgery, so I’m having a hard time figuring out what I want…”

Me and my coworker are now horrified because…she is like 900 years old now and fresh from surgery? ….and she’s getting coffee? what the french toast man!

She pulls around, and comes to the window…I give her drink…and I can’t help myself….

“So you just got out of  heart surgery you said?”

She turns to me in wonder, “I did! How did you know I didn’t say anything about surgery.”

“Ummmm..yeah back at the box you said you’d just got out of…”

She’s looking at me like I read her mind. NO lady…I ain’t no Miss Cleo today.

“Oh oh, yes…I just got out of EYE surgery. My eye hemorrhaged while I was in the hospital recovering from a Flesh Eating Bacteria that nearly killed me.” she smiles a little…

I’m sure I looked something like this on the outside….

But really on the inside I was more thinking….

Yeahhhh….sometimes. People can offer too much information. LADY GO HOME ALREADY! You almost died! And there’s no need to endanger the lives of our humble townsfolk by you turning into a zombie and crashing and spreading your crazy. ….just saying.


Listen…I just wanted to see if this had happened to anyone else. At least in the food service/service industry, have you ever started a chat with newly arrived customer couple, and sure they may be cute and you’re like awwwwww…but you are uninterested in either party. And that’s when it happens. Mr.Boyfriend has to assume that I want all up in his cheerios and so he makes sure I know his girl is his. A.K.A…grabs her hand, leg, arm around the shoulder…places a kiss on her cheek, squeezes her hand.


I mean seriously? It’s my job “Dude.”…I am SUPPOSED to try and make some conversation. You don’t have to be gettin all up in her business just cause I was asking “what are YOU GUYS up to today?”

Besides honey, she has more to worry about the you do….stud. 😉